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Return Policy

Web Returns 

If you would like to return any of the items in your order, please fill out the form that was sent with your package, enclose it in the box with the returned items.

 
You have two options for returning your web order:
1.) We can provide a pre-paid return shipping label and then deduct the cost of the shipping label from the refund. To request a shipping label please email explore@roamvt.com.
OR
2.) You may purchase your own shipping label and mail your items back to: Roam Vermont, 8 Langdon Street, Montpelier, VT 05602.

Returns that arrive back within 14 days from the date of purchase will be refunded to your original payment method.
Returns that arrive back within 15-30 days will be processed as a store credit. 

Pickup is available during our normal store hours, Monday - Friday 10:30am - 5:30pm and Saturday 10:30am - 4:30pm.

Place your order online at any time by simply selecting "Pick Up In Store" at checkout. We will email you when it's ready to be picked up.

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In-Store Returns

Returns that arrive back within 14 days from the date of purchase will be refunded to your original payment method.
Returns that arrive back within 15-30 days will be processed as a store credit.

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Sale Items

All sale items are final sale!

**Friendly reminder we can only accept items in new-like condition, unworn and with tags still attached. Shoes must be tried on indoors and cannot be worn outside.

If you have any questions about your order please do not hesitate to contact us.
  
Thank you!
Roam Vermont